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Who We Are

At Fairway Independent Mortgage Corporation, customer service is a way of life. #FairwayNation mortgage loan officers are dedicated to finding great rates and loan options for our customers while offering some of the fastest turn times in the industry. Our goal is to act as a trusted mortgage advisor, providing highly personalized service and helping you through every step of the loan process — from application to closing and beyond. It’s all designed to exceed expectations, provide satisfaction and earn trust.

Our #FairwayNation strongly believes the way we do things is just as important as what we do. Every team member is guided by our core values, which define how we best serve our customers, team members and local communities. We strive to make our team members and customers feel like a part of the Fairway family while providing exceptional customer service, speed and support by being kind, humble and giving 100% every day — it's WHAT we do and it's WHO we are. #FairwayNation

For J.D. Power 2023 Award information, visit www.jdpower.com/awards
Accolades & Awards

Serving borrowers is our number one priority

Read testimonials from real customers working with Fairway Loan Officers
5
5555555

Efficient and very helpful navigating through the process! Knowledgeable too!

Michael
Anthem
AZ
Date:
5/4/2024
5
5555555

A stellar mortgage office! Quick responses, great advice, and seamless processing. They made my home buying journey a breeze.

Elizabeth
Surprise
AZ
Date:
5/4/2024
5
5555555

Very quick response time with painless interactions.

Riley
Surprise
AZ
Date:
5/4/2024
5
5555555

Non stop service

Donna
Kingsland
GA
Date:
5/4/2024
5
5555555

Your company gave us alternate lending options to allow us to have a contingent home loan. Thank you!

Patty
Flower Mound
TX
Date:
5/4/2024
5
5555555

Kathy Dixon did everything she could to help us and was super friendly and kept in contact and answered any questions we had

Kelly
Interlachen
FL
Date:
5/4/2024
5
5555555

I was always able to get in touch with either Kim, (or someone from her team) with any questions or concerns and they were fully knowledgable in every capacity. Additionally, with something as important as home finance, charm, personality and a pleasant demeanor go a long way, and Kim, possesses all of these traits, in abundance.

Brian
Woodstock
GA
Date:
5/4/2024
5
5555555

The open communication and the response time for any questions or concerns.

Laura
Havre De Grace
MD
Date:
5/4/2024
5
5555555

Don and his team were there to answer any questions we had in a timely manner. Even when our lives got a little crazy they were patient and respectful and very helpful with everything needed to close on our first home.

James
Cary
IL
Date:
5/4/2024
5
5555555

Very little work required on my end. Bowen took full control and never had any set backs in this process

David
Valdosta
GA
Date:
5/4/2024
5
5555555

Cindi was able to answer all our questions and walk us through this process which can be very stressful and overwhelming even when you've done it before. She kept us informed and at ease every step of the way. We wouldn't hesitate to use her services again in the future and would recommend it to others.

Osiris
Puyallup
WA
Date:
5/4/2024
5
5555555

Jeff was fantastic, the whole process was so easy. I appreciate his patience with my lack of communication while I was busy with other things. And flexibility to adapt to schedule.

Isaiah
Greenwood
MO
Date:
5/4/2024
5
5555555

His attentiveness and willingness to work hard and quickly with our timeline.

Garrett
Stafford
VA
Date:
5/4/2024
5
5555555

Jamie was unbelievable

Rebecca
Danielsville
GA
Date:
5/4/2024
5
5555555

Excellent communication

Ann
Schofield
WI
Date:
5/4/2024
5
5555555

Linda makes it great!

Jessica
Gainesville
GA
Date:
5/4/2024
5
5555555

Fuero de gran apoyo sin su colaboración no fuera sido posible la compra de mi casa

Anyeles
Pendleton
IN
Date:
5/4/2024
5
5555555

Great interest rate, easy to work with and get ahold of!

Kylie
East Rochester
NY
Date:
5/4/2024
5
5555555

Daisy was very helpful and knowledgeable about our entire process.

Charles
Buckeye
AZ
Date:
5/4/2024
5
5555555

Ashlee was wonderful and super helpful in buying our first home! The process was super easy and would definitely recommend!

Ryan
Royse City
TX
Date:
5/4/2024
5
5555555

Clint and his team were always available

John
Birmingham
AL
Date:
5/4/2024
5
5555555

Christina works hard to make sure that the refinance process is as painless as possible. Always quick to reply to any questions. She is also very straightforward with how the details of the loan process and what, if anything, the customer needs to do regarding their credit. Christina will always be the first and only recommendation from me for anyone I know seeking home financing.

Richard
Seguin
TX
Date:
5/4/2024
5
5555555

Resolving Problems

Francisco
Indianapolis
IN
Date:
5/4/2024
5
5555555

All of my questions and concerns were answered promptly and throughly.

Jimmy
Topeka
KS
Date:
5/4/2024
5
5555555

Very responsive and helpful. Thanks Chris!

Nicholas
Miami
FL
Date:
5/4/2024
5
5555555

Rachel was knowledgeable and professional. She was always responsive, patient, and went above and beyond. I enjoyed working with her and would do so again. Thanks Rachel!

Debbie
Date:
5/4/2024
5
5555555

Very helpful, communicative and readily available.

Stephanie
Bonney Lake
WA
Date:
5/4/2024
5
5555555

Dave was easy to contact. Answered our questions quickly and made it easy to understand.

Beverly
Bothell
WA
Date:
5/4/2024
5
5555555

Very accessible and his team was fantastic. Scott made this process easy.

Nelson
Pelham
AL
Date:
5/4/2024
5
5555555

Aaron was prompt answering questions and getting information to us.

Jennifer
Williston
ND
Date:
5/4/2024
5
5555555

So thankful that Maryellen was always accessible and willing to answer our questions - even when it was the same question multiple times. :)

Marquieta
Landover
MD
Date:
5/4/2024
5
5555555

Prompt, clear communication

Alexander
Tumwater
WA
Date:
5/4/2024
5
5555555

Quick informative communication, not a minute of wasted time. Thank you!

Caleb
Fulton
IL
Date:
5/4/2024
5
5555555

As a first time homeowner, I didn't know what to expect even though I researched the process. I was absolutely "batty". Morgan professionally calmed my "nerves" on a couple of occasions. I really appreciate the the prompt response, patience and professionalism that Morgan continued to display. I would easily recommend any first time home buyer (young or old) go straight to Morgan! Morgan was available for my concerns or questions while on vacation! My first time experience will forever remain in my heart, mind and soul. I will never forget. Thank you so much Morgan!

Tonya
Cudahy
WI
Date:
5/4/2024
5
5555555

Mark’s communication and overall willingness to help is like nothing i have ever experienced. He made the entire process easy to follow and even assisted on matters that were out of his role. Overall the best experience.

Miguel
Ft Worth
TX
Date:
5/4/2024
5
5555555

Nichole was very responsive and made sure we always knew what was happening and how she was helping us get the best service possible.

Jonathan
Tacoma
WA
Date:
5/4/2024
5
5555555

Lisa was amazing to work with! She was informative and helpful and made the process incredibly smooth and easy

Brandon
Commerce City
CO
Date:
5/4/2024
5
5555555

Craig gave great advice and was very responsive and helpful with all of our questions

Erin
West Allis
WI
Date:
5/4/2024
5
5555555

Becky really went above and beyond throughout our entire process. Couldn’t recommend her enough!

Micaela
Delavan
WI
Date:
5/4/2024
5
5555555

Kindness, helpful assistance

Rachel
Durham
NC
Date:
5/4/2024
5
5555555

Working with Alicia was definitely a great experience. She let us know what was happening when it was happening and helped us fight for what we wanted. The communication was stellar from the team.

Megan
Tucson
AZ
Date:
5/4/2024
5
5555555

Garett is 10/10. He's clear, efficient, and makes himself available for any questions that come up in the process.

Andrew
Nashua
NH
Date:
5/4/2024
4
4444444

Closing went smoothly

Jodie
Las Vegas
NV
Date:
5/4/2024
5
5555555

Ken was very personable and broke down all of the different mortgage options so that we understood what we were going to get. He was awesome!

Richard
Gainesville
GA
Date:
5/4/2024
5
5555555

Baron was extremely responsive, calm, patient and an expert. Kristen was detail oriented and responsive. I knew I could trust them.

Megan
Parkton
MD
Date:
5/4/2024
5
5555555

Adam and his team worked very fast to get our mortgage finalized even when there was a last minute change to the sellers terms on the scheduled closing date.

Adam
Kennewick
WA
Date:
5/4/2024
5
5555555

Justin was responsive and took the time to explain important concepts in detail which was helpful to me as a first time investor.

Ernesto
Windsor
VT
Date:
5/4/2024
5
5555555

Will was responsive and helpful

Gloria
Port Saint Lucie
FL
Date:
5/4/2024
5
5555555

Cole responding to all of our questions quickly and helping us throughout the whole process !

Ashley
Delta
CO
Date:
5/4/2024
5
5555555

Very professional and the response time was amazing. Made the entire buying process stress free.

Nicholas
Whitman
MA
Date:
5/4/2024
5
5555555

great communication and focus around consumer support

Seymur
Munster
IN
Date:
5/4/2024
5
5555555

Great communication! Jen was always on top of it and made sure that we knew what was going on at all times. She was kind and so helpful!

Hadlee
North Ogden
UT
Date:
5/4/2024
5
5555555

Professional and personable!

Lisa
Hudson
FL
Date:
5/4/2024
5
5555555

Your team was joyful and EXCELLENT in the whole process!

Debra
Raymore
MO
Date:
5/4/2024
5
5555555

Michael was really informative and walked us through how everything worked and why. It was excellent to have someone explain things to us.

Emily
Lakewood
CO
Date:
5/4/2024
5
5555555

Josh helped us with our first home purchase in 2017 and our experience then was top notch. When our real estate agent asked if we knew who we wanted as our lender we immediately said Josh Boyer. His communication with us was nothing short of perfect. He and his team work so efficiently and kept us up to date on what was next in the process. We had a long closing period and everything went very smoothly until the last week when we found out there was some trouble on the buyers side of our sale. Josh had to change our loan amount multiple times due to this. He did so without complaint and made sure our purchase would go through without a hitch. We truly appreciate Josh's expertise and diligence. Josh is the best!

Bryant
Cheyenne
WY
Date:
5/4/2024
5
5555555

Ashland and team are great communicators, answered any questions we had, and made us feel like we were their only clients.

Nicholas
Prescott
WI
Date:
5/4/2024
5
5555555

This is second time that Josh Boyer has helped us to buy a home and both times Josh made the experience of buying a new home so easy. He has really watched out for us and got us the best rates possible. We had a very long closing and we're in touch the whole time knowing that everything was going as smoothly as possible. Towards the end of the process some bumps came along on our buyer's side and Josh (and his team) worked tirelessly to ensure that we still had the best loan possible and that we closed on schedule. Josh went above and beyond his professional duties, I would and will highly recommend him to anyone in need! Thank you Josh!!

Jenna
Cheyenne
WY
Date:
5/4/2024
5
5555555

Lee was super great and fun to work with. Down to earth and helped with every little question we had. He made us comfortable on our new home journey

Karlie
Cheyenne
WY
Date:
5/4/2024
5
5555555

The hole experience was smooth and easy.

Jeremiah
Hereford
TX
Date:
5/4/2024
5
5555555

Very responsive and supportive

Helen
Mercer Island
WA
Date:
5/4/2024
5
5555555

This process seemed easier than usual? I liked how we were kept in touch and it was easy to get all the paperwork done quickly.

Bryan
Bakersfield
CA
Date:
5/4/2024
5
5555555

Courtesy and kindness when ever I called

Phillip
Montgomery
AL
Date:
5/4/2024
5
5555555

I always thought purchasing a home would have been a hassle, but working with Tracy it was such an easy process. Finding the right house was the hardest part, but that was because of our indecisiveness; once we found one it was smooth sailing from there. Submitting and signing of documents were done electronically which was ideal, communication was very effective, once we had a question Tracy addressed it in a timely manner. From start to finish took approximately 6-7 weeks which was the most amazing thing. Family and friends can't believe how quivkly things were done. I would most definitely recommend Tracy to anyone I know wanting to purchase a home. On behalf of my family and I, I say "Thank you - Tracy for making our dream come through.

Candace
Indianapolis
IN
Date:
5/4/2024
5
5555555

I had a very quick closing and it was a seamless experience. Excellent communication and everything was very clear and concise.

Katherine
Madison
WI
Date:
5/4/2024
5
5555555

The constant communication and transparency made us very comfortable working with you and allowed us to ask all the questions we needed. You were very informative and really helped us understand the process throughout.

Robyn Joan
Lemon Grove
CA
Date:
5/4/2024
5
5555555

Louise had great way of explaining things and gave excellent guidance with patience and clarity.

Linda
Holyoke
MA
Date:
5/4/2024
5
5555555

Very responsive to questions and easy to communicate with throughout the whole process

Amanda
Woodstock
GA
Date:
5/4/2024
5
5555555

Very communicative and simple process.

John
Lemon Grove
CA
Date:
5/4/2024
5
5555555

Total dedication to service and support!

Brian
Raleigh
NC
Date:
5/4/2024
5
5555555

Sam was very helpful with all of our questions and provided detailed feedback, which was great as a first time home owner. He also was quick with his communication.

Kailey
Hastings
MN
Date:
5/4/2024
4
4444444

How open, and responsive the team was, if I had a question or an issue, the response would be quick. Also love the online portal, So convenient.

Kaan
Hyattsville
MD
Date:
5/4/2024
5
5555555

Made things happen in short amount of time

Jessica
Janesville
WI
Date:
5/4/2024
5
5555555

Christine was prompt, hard working, and professional. She put in the time to find the best rates and would answer questions quickly, even on weekends. Her team made it easy to know exactly what our responsibilities were so each step of the process went smoothly. Thanks, Christine! We appreciate you!

Anthony
Lakewood
CO
Date:
5/4/2024
5
5555555

Jerry was great to deal with and made everything easygoing

Jay
Cortland
IL
Date:
5/4/2024
5
5555555

Toni and her team provided excellent service from start to finish. From the very beginning we knew we were in good hands and she had our best interest at heart. The process was also very quick and seamless. The Fairway team including Cori, Cindy and Denise, were awesome to work with as well. They communicated clearly and promptly - we were never left to wonder what was going on. They got it done and made what could have been a very stressful situation a very smooth and pleasant experience - Toni and this team are the best!! Thank you Fairway for helping us buy our dream home!!

Lauren
Wilmington
DE
Date:
5/4/2024
5
5555555

Active communication, availability, problem solving, and relationship of trust. I appreciated Mike thinking creatively about different scenarios we could do and offering those. Katie is also responsive and efficient- she’s an asset!

Amalia
Altamonte Springs
FL
Date:
5/4/2024
5
5555555

Michael was very professional very helpful and very easy to get along with. He made the process which can be quite stressful go along smoothly. I felt very comfortable working with him and would recommend him to a friend or family without any hesitation.

Jeffery
Lake Wales
FL
Date:
5/4/2024
5
5555555

Professional Efficient Systematic

Javid
Brookfield
WI
Date:
5/4/2024
5
5555555

Brian was prompt, extremely knowledgeable, answered all our questions, and I knew that I could rely on him. He would check-in throughout the process, explaining every step, and kept the whole process moving. We were even able to close early! Brian was extremely helpful and I could tell he cared about us. Fantastic service from start to finish. He made the home-buying process super smooth. I will gladly do business with Brian again and will definitely recommend him to anyone in need of a lender.

Jonathan
Aurora
CO
Date:
5/4/2024
5
5555555

Marybeth walked us through everything from start to finish.

Sara
Wilmington
DE
Date:
5/4/2024
5
5555555

Everyone was organized and very responsive. When we had questions, they were clearly answered. Everyone was also very kind and helpful and just made the process easier and less stressful.

Kimberly
Trumbull
CT
Date:
5/4/2024
5
5555555

Excellent Excellent for me and my family.

Manuel
Warren
AR
Date:
5/4/2024
5
5555555

Michele was very attentive, kind and helpful! She was always there for us as first time homebuyers.

Kira
Palmyra
PA
Date:
5/4/2024
5
5555555

I have to say that Michelle was and is the sweetest person to work with. When I would call and didn’t understand something she would not only explain my concern, but she would take the time to talk with me and calm me down. Love and appreciate Michelle very much. Thank you Michelle

Ana
Wake Forest
NC
Date:
5/4/2024
5
5555555

Great attention and ahead of the ball at all times

Enzo
Snellville
GA
Date:
5/4/2024
5
5555555

Friendly and easy!

Sierra
Phoenix
AZ
Date:
5/4/2024
5
5555555

Process was fast and easy.

Sierra
Fort Worth
TX
Date:
5/4/2024
5
5555555

Deb and her team were an absolute delight to work with. They made a very stressful process seem like an absolute breeze. Will work with this team again in the future if we need their services.

Jamie
Knoxville
TN
Date:
5/4/2024
5
5555555

Quick feedback and thorough responses

Paul
Hastings
MN
Date:
5/4/2024
5
5555555

Gus is the best! Professional, timely, and helpful along the entire process.

TAMMY
Naperville
IL
Date:
5/4/2024
5
5555555

Chance was very communicative and walked us through the process with ease.

Sara
Willis
TX
Date:
5/4/2024
5
5555555

The speed efficiency and knowledge that Joey and his team brought to the table made the entire process of buying a home in a brutal market absolutely painless. The Fairway app was also a life-saver and made it so easy to see what tasks needed to be completed, what documents me or my husband had uploaded, and exactly where we were in the process.

Jessie
Elmhurst
IL
Date:
5/4/2024
5
5555555

Excellent and professional communication.

Julia
Locust
NC
Date:
5/4/2024
5
5555555

Professional and clear process

Gloria
Doraville
GA
Date:
5/4/2024
5
5555555

Mike was fantastic through the whole process, guiding us through each step as new homeowners and always making sure he answered any questions so that we understood the process. He made us feel at ease and well taken care of!

Andrew
Attleboro
MA
Date:
5/4/2024
5
5555555

Quick response and great communication

Marina
Mount Pleasant
WI
Date:
5/4/2024
5
5555555

Regina and crew make the process very simple and smooth.

Richard
Anthem
AZ
Date:
5/4/2024
5
5555555

Jamie and his team went above and beyond to make our house buying experience so easy and stress free.

Lindsey
Temple
TX
Date:
5/4/2024
5
5555555

Great Communication! Fast and informative

Tracey
Mansfield
GA
Date:
5/4/2024
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Expect The Best.

  • High-quality loan processes and procedures
  • Early delivery of closing documents and loan funds
  • Some of the fastest turn times in the industry
  • Outstanding customer service
  • BBB rating of A+

6,800

+
Team Members

2,000

+
LOAN OFFICERS

650

+
Branches

$42.02B

Volume 2022

468,000

+
Verified Reviews

129,900

+
Units 2022

Our Leadership

Steve Jacobson
CEO
Len Krupinski
Chief Operations Officer
Scott Fletcher
Chief Credit Officer
Michael Blake
President of Capital Markets
Todd Gavinski
Chief Financial Officer
Paola Kielblock
President of Retail Products
Julie Fry
Chief HR Officer
Tom Dixon
President - Closing & Post Closing
Randy Allen
Chief Information Officer
John Hotchkiss
Chief Risk Officer
Trista Mayer
Chief Compliance Officer
Tom Westerfield
President - FLS
Joy Knoch
EVP, Training and Operational Support
Jon Tobias
President Branch Production
Kim Yowell
EVP Servicing
Nikki Johnson
EVP, Corporate Closing
Nate Bisco
EVP, Branch Optimization
Austin Larr
SVP/Area Manager
Shelly Shaw
EVP Corporate Closing
Louise Thaxton
AWI CEO and Branch Manager

A Brief History of #FairwayNation

Fairway was founded by Steve Jacobson and named by a childhood best friend, colleague and forever member of the Fairway family, Randy Cross. Fairway Independent Mortgage Corporation is a mortgage lender headquartered in Madison, Wisconsin and Carrollton, Texas.

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Fairway Independent Mortgage was Incorporated


Fairway opened its first warehouse line

Talk to a Fairway Professional

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Second Corporate location was opened in Plano, TX


Hired 500th team member

Hello to Fairway's AMC, Frisco Lender Services


First Military Mortgage Specialist Boot Camp and Home Giveaway


Began servicing loans


Fairway established Employee Stock Ownership Plan, giving employees stock ownership of the company

Became licensed in all 50 states


Founded two charity organizations, American Warrior Initiative and Fairway Cares

Founded Marketing HUB


Gained ownership of fairway.com and home.com


Funded our highest annual volume: $72.5 billion!

Careers at Fairway

At Fairway we foster an environment that promotes community and culture from every level. By encouraging employees to volunteer and help their local communities.
Fairway Careers