Knowledgeable, patient and honest
Marybeth was very responsive and helpful throughout the mortgage process
Phyllis was wonderful to work with! Making us as first time home buys feel comfortable and confident with all the helpfulness and vast knowledge that she provided.
I dreaded the whole mortgage process as a first-time home buyer, but I was pleasantly surprised. This team is stellar with communication! Yes, there's a dashboard that tracks your status throughout the process, but the team goes out of their way to update you frequently. Siobhan was always available to answer questions and provide recommendations for other services needed when buying a house. 10/10!
Shane was great to work with, he was quick to respond to any questions I had. Shane was quick to get us preapproved for our loan, and kept us informed all during the process, he also kept us informed on intrest rate changes, and what effect they would have on our loan.
Everything. Great communication. Dedication to getting it done. Very happy with all of it.
Quick and easy communication, no unreasonable guarantees
I would not have been able to buy a house with Nicole and her amazing team! They were so responsive and did everything they could to make this happen. Nicole went above and beyond for me and I am so grateful she was right by my side through this huge life event!
the people
Clearest communication about loan options and structure. Efficient, personable, and helpful!
Josh was very fast and reliable. He got the job done. Very appreciated
Open lines of communication and his willingness to educate me in areas I didn’t understand
Shannon was amazing at explaining everything! We felt in the dark beforehand when we were working with our credit union. Shannon took the time to make sure we understood everything.
Jen was super responsive and very easy to work with.
Friendly service
Commitment and interest
Chad was very engaged.
Dominick was great to work with. He would call to provide updates, was always willing to answer questions or schedule a time to go over documents in detail if desired. I also felt like he went above and beyond to get our loan approved and we were able to close on time!
Michael has truly built an exceptional team in his Raleigh office. Through the home buying process and on to the mortgage loan navigating at no point did I have a doubt or feeling of uncertaintity. If I needed something I called them up and they explained it. When there things I didn't know I needed, they were quick to inform me and follow up for a smooth process. 10/10 will work with them again.
Process was great and even tho it took longer than expected we reached the goal.
You made this process so easy to understand and get through everything! Thank you so much!
Matthew was very responsive when I had questions and the weekly updates were very helpful.
Michelle went above and beyond to guide us through this process and made sure to have our best interests at heart. 10/10 will use her services again for our next home!
Matt is such a pleasure to work with and he made our loan process so incredibly easy. I'd recommend him to anyone.
Great communication, easy to understand the process. Carlie was helpful and always answered my questions and worked with me in every way possible. Carlie helped make my home purchase a stress free transaction.
Anna and her team were always available to answer any questions and did a great job explaining the approval process as well as options to reduce our monthly mortgage payment.
Always attentive , great communication skills
It was simple and easy
The available online tool make it easy for us to complete the close remotely. Aaron and his team are also responsive.
The communication with Nathan and his team is easy. The talk to you in simple terms and answer all you questions on a very timely manner.
She is very professional and kind person. She made our transition smooth, very trustworthy and comprehensive of my needs. Truly appreciate her dedication on getting things done.
Jason and team have the knowledge and experience to answer questions precisely. They closed our loan quickly and we're available by phone when it was needed. Thanks
Jason’s knowledge, patience, and response time made this experience great!
Great communication!
Went above and beyond to expedite our mortgage process
Nicholle communicated every step with us along the way. She kept us organized and stress free. Her expertise shows.
Kathy made the whole process stress free. Any time I had a question, she was always available. She truly cares about her clients.
Explained everything like I am a five year old. Very flexible with meeting times and types.
Skin is genuine personal and kind. Always willing to help and work. Made it easy and felt good about it all.